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Complaint
We do realize that things can sometimes go wrong, and when this happens, we would like to hear about it.
Comet has established a process to manage customer complaints. If you have encountered a problem, we would like to hear from you.
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We would like to assure you that all matters are dealt with seriously and in a confidential manner. Whilst all efforts will be made to revert back within 5 working days, if our final response is delayed beyond 10 working days or if more time is needed for investigation, we will inform you when we will be able to contact you again regarding your complaint.
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